Number of items in your basket

Why
Prefer to write in active voice and make sure to properly connect all the parts of your sentence.

Sorry, we got confused. Please try refreshing the page or closing and re-opening your browser window.

Why
Simply describe the problem in the most service-oriented way and in a pleasant conversational tone, and then propose a solution.

Incorrect email or password. All passwords must be at least 6 characters.

Why
Don’t just tell the user the password is wrong – say why (if there is a reason)

What’s happening?

Why
The question that you decide to put as a placeholder on your site, dictates the style of the answer you’ll receive.

There are chocolate in your bag yet. But our chocolatiers never cease to amaze. The new chocolate collection has arrived in the shop it’s addictive.

Why
You can start a sales pitch, and from there direct the curious users to the shop, while they have the urge to buy.

There’s nobody here yet! Get out there and find someone you’d like to talk to.

Why
Encourage users to go ahead and explore the site

What service are you looking for?

Why
The placeholder informs users what type of search terms will get the best results on this platform – services.

Your card is empty. What to change that?

Why
Dive your users in a specific path to buy your products.

Direct flights to Dublin are only available in August

Why
Simply describe the problem in the most service-oriented way and in a pleasant conversational tone, and then propose a solution.

To build a future in which humans live in harmony with nature.

Where?
WWF

This is the first time is happens to us, Really!

Why?
Using simple words to explains the problem beautifully.

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